Hours of Operation:
Sun: 12:00pm - 8:00pm
Monday - Friday
9:00am - 8:00pm
Sat: 10:00am - 7:00pm
If a deposit is required prior to service we require our customer to be aware that services may be delayed to allow time for the deposit to clear our Credit Processor and funds are made available. When a deposit is taken for a service or services it is refundable before service is rendered but upon arrival; from that point on the deposit taken is no longer refundable and the job or services started or performed will be completed. If for any reason a deadline was agreed upon and something out of the business or the customer's control occurs (ie: Natural Disaster, Rain, delayed processing, etc..) We are then granted or allotted an extra day or additional time on said day to perform said services or customer has the choice to reschedule us to come back at a later date or time (OR) Customer can request a refund of said deposit minus: Time, Labor, Material cost(s), Rentals, etc. for which the deposit was deemed required.
Truck Deposit's: The deposit for a truck is $250 and $250 for each additional truck required or requested for said services. Total for services rendered will include the $250 already made for the deposit plus(+) any time, labor, etc. performed. - IE: Truck ($250)+Labor ($170)+ Mileage (20 Miles=$16)= $436
Your privacy is important to us!
The information you submit to us by using the e-form's on this site is for internal use only.
We will never sell your name, e-mail address, contact information or any other information collected to any outside entities.
All services will have a $40.00 convenience / travel fee included or added to the final price agreed upon for the work that is at hand and anything outside of a 100 Mile radius will be subject to a mileage charge of $0.40/mi. x 2 (or $1.25/mi. if booking through Movinghelp.com) + the convenience / travel fee. Fee’s and mileage rates may vary depending on location and Residential or Commercial customer's circumstances.
(Example: 175 miles - 100 miles = 75 miles < 75 mi. x $0.80 (round trip outside of 100) = $120 + $40 = $160)
Move cancellations received within 24 hours of scheduled time of move will be eligible for a full refund of any monies paid to Company for the move.
Cancellations received after the stated deadline will be eligible for a refund less a $50.00 cancellation fee for Labor Only Request’s and a $100 Cancellation Fee for Labor & Truck Request’s - plus supplies costs (If applicable).
Cancellations will be accepted via phone, text or e-mail and must be received by the stated cancellation deadline (24 Hour Notice).
* All refund requests must be made by the customer or credit/debit card holder.
Refund requests must include the name of the customer and address of move.
Refunds will be credited back to the original credit/debit card used for payment or a check will be issued for cash payments received.
Note: Refunds on credit/debit transactions may take up to 3-5 business days to be credited back to the cardholders account.
The above aforementioned terms applies to J & J Removal Services, LLC Moving & Relocation Services.
J & J Removal Services, LLC. (Company), reserves the right to cancel a move at any time for cause. If Company cancels a move, any monies paid to Company for the move will be refunded to the customer in the form of which it was collected.
Services rendered will have a $40.00/Direct Calling or a $45.00/Movinghelp.com Service Fee added to the total costs of the move or selected service. All costs to Residential and Commercial customers are set-fourth in writing to protect customer and business interests. Customer must agree and sign our moving services agreement contract before we start moving anything in or out of the Home, Office, Commercial location or Moving Truck.
Recycling with J & J Removal Services, LLC is an optional service we offer.
Continued and dedicated service is available and we do have the option to provide you with a recycling container which does involve a Refundable deposit ranging from $45-$150 depending on size of receptacle wanted at said location(s).
All participants in this program are aware of the Refundable Deposit that is required in advance to getting their receptacle. Deposits are refunded and are processed after the 90th consecutive day of recycling to the customer in the form of a check that is mailed to the mailing address on file.
Recycling pickup will be arranged with customer in person when dropping off the recycling receptacle or via over the phone so it is to not interfere with Trash Truck Service pickup.